Returns & Exchanges at The Cave
We want you to be completely satisfied with your gear, which is why we offer a hassle-free 30-day return policy on all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, our team is here to ensure a smooth transition for your refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.
